Bank transfer: slow, but often the safest way back
By Ilze Krūmiņa · updated October 2026
A regular bank transfer is the same payment you use for rent or bills. For deposits it is not the fastest option, but for withdrawals it is often the main route: an account in your own name can receive almost any amount, while cards and other methods come with their own restrictions.
The set of methods and the limits depend on the account — check the cashier.
Depositing by transfer: the reference is everything
If the cashier offers deposits by transfer, it shows the recipient details and usually a unique reference code. That code is the key: it links the payment to your account. Leave it out or mistype it and the money reaches the operator but floats unassigned until someone matches it manually.
- Copy the reference with the button instead of retyping it.
- Pay from an account in your own name, not a relative's or a business account.
- Save the payment confirmation as a PDF.
- If the money has not arrived within the time shown in the cashier, send the confirmation to support.
Withdrawals: an account number without a single typo
The withdrawal form usually asks for your account number (IBAN or local format) and the holder's name. Two things decide whether money arrives without delay. The holder must be you, with the same name as in your profile. And the number must be correct to the last character — if the error is spotted only by the bank, the transfer bounces back and the process starts again. Copy the number from your online banking, not from memory.
Why transfers take longer
The chain is long: the operator's payments team approves the payout, passes it to a processor, the processor sends it to your bank, and the bank credits your account. Each link has its own working hours and holidays, so a request made on a Friday evening may land only early the following week — that is not a breach. Exact timings are in the cashier; status meanings on Withdrawal status.
Transfer as the second half of a payout
If you deposited by Visa or Mastercard, winnings above the deposited amount often arrive by transfer. So it is worth having an account in your name ready even if you pay by card. Open banking works the same way: deposit through your bank's window, withdrawal by transfer to the same account.
International transfers
If your bank account and the operator's payment processor are in different countries or currencies, intermediary banks may take a fee and conversion may apply. Check your bank's price list for incoming international payments, and keep the account currency the same as the bank account's where you can.
What helps with verification
A statement or online-banking screenshot showing your name and account number usually proves the account is yours. Sometimes the same statement also serves as proof of address. Full list on Verification; the whole cashier on Payments.